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Safety and privacy

Safe by design, from the first word to the last.

BellaBye is made for families. Only grown-up voices, only original stories, and everything private to your family, yours to delete at any time.

Written for parents, not lawyers. The full policies are at the bottom of this page.

Five promises we keep

They’re built into how BellaBye works, so they never depend on someone remembering them.

Tap a promise to see it in BellaBye.

Everyone who records confirms, in their own words, that they’re 18 or over before their voice can be used.

Every grown-up gives their own permission before we record them, and can delete their voice at any time.

No brands, no famous characters and nothing frightening for under 6s. Every story is written fresh and checked for your child’s age before they hear it.

We never ask for a photo of your child, their surname or their date of birth. A first name and a favourite colour is plenty for a great story.

Your voices, stories and pictures are only for your family. Anyone else hears a story only if you send them a private link.

Something we haven’t covered?Ask us anything about safety or your family’s data, and we’ll get back to you.
Contact Us

Your voice, from hello to goodbye

Tap each step to see what happens to a voice recorded for BellaBye. It’s the same for Mum, Grandad or a friend on the other side of the world.

Step 1 of 5

Permission comes first

Before anything is recorded, the person whose voice it is reads this and agrees to it in their own session. For a grandparent, that happens on their own phone.

The words they agree to“This is my own voice. I am 18 or over. I agree BellaBye may create a private digital copy of my voice to read stories to the children in this household. I can delete the copy at any time; stories already made with it stay in the family’s library.”

Every story is checked

Before a story is written, we check what you’ve asked for. Before it reaches your child, we check the story too.

1
What you ask forYour note for tonight is checked before anything is written.
2
Who’s in itFamous characters and brands stay out. We swap in characters of our own, and tell you what we changed.
3
What we writeEach story is checked again before it’s drawn and read aloud.
Try itTap an example
Anything you’d like in it?
A dragon like the one from that film we love
We changed one thingFamous characters stay out of our stories, so the dragon is now Zephyr, a dragon of our own.

If a request worries us

Very occasionally, something in a request makes us want to check that everyone is OK. We stop the story, give your story back, and show where to find help.

Childline · 0800 1111Free, any time, for children and young people
NSPCC Helpline · 0808 800 5000For adults worried about a child
If a child is in danger right now, call 999.

You’re in control

Everything lives in your family’s account, and you can change or delete it whenever you like.

Tap an action to see what happens to a family’s account.

Delete any voice, yours or a relative’s, from Voices. The recording and the voice copy are removed, including our voice partner’s copy. Stories already made with it stay in your Library.

Relatives can also delete their own voice from their own link.
The Okafor familyYour family’s accountGrandad’s voice · deleted straight away
Voices
MumYou
GrandadInvited by link
Children
GraceProfile, world and pictures
RafiProfile, world and pictures
Library
Grace and the Lighthouse OwlFor Grace · Read by Mum
Rafi’s Moon PicnicFor Rafi · Read by Grandad
The Fairy Wood ParadeFor Grace and Rafi · Read by Grandad
The Magic Garden GateFor Rafi · Read by Mum
Privacy
Voice permission recordsWho agreed, and when
A link, not a password

There’s no password to forget. We email you a sign-in link that works for 15 minutes, and ask for a recent sign-in before a voice is added or deleted.

Recorded for a family?

If you gave us your email, you get your own link to listen to your voice or delete it, any time.

If your plan ends

Your voices and stories stay safe for 90 days, in case you come back, and we email you before anything is deleted.